SONO
AI phone assistants for high-volume customer calls.
Latest round: €1.1M
Invested in: 2026
Investors: Maki.vc, Wave Ventures, Failup Ventures
Eliminating Phone Queues with AI-Powered Voice Agents
Sono is a Finnish AI company founded by Aleksi Löytynoja and team, building the next generation of voice-native customer operations infrastructure. Its AI agents automate customer service and sales conversations over the phone, combining advanced speech technology, large language models, and business system integrations to execute tasks autonomously and at scale.
Sono’s platform handles high-volume customer interactions end-to-end, from bookings and dispatches to customer inquiries, reminders, surveys, and lead engagement, helping organizations answer every call and reach customers at the right moment.
“The phone remains one of the most important customer touchpoints, yet missed calls still translate directly into lost revenue for many businesses. Sono is turning every call into an opportunity, using AI to automate customer interactions at scale while maintaining a high-quality customer experience.”
Pauliina martikainen
Managing Partner, Maki.vc
“Our goal is simple: no customer should ever have to wait on hold. We automate routine phone calls so people can focus on more complex tasks that require human judgment. This improves both the customer experience and the quality of work.”
ALEKSI LÖYTYNOJA
CEO, CO-FOUNDER of SONO
Founders
Aleksi Löytynoja
Elias Nygrén
